At Life Pure, we strive to deliver the highest quality products to our customers. However, if you are not entirely satisfied with your purchase, we are here to help. This Return and Refund Policy outlines the terms and conditions for returning products and receiving refunds.

1. Eligibility for Returns

You can request a return if:

  • The product delivered is incorrect or damaged during transit.
  • The product is defective or does not match its description.
  • The request is made within 7 days of delivery.

To be eligible for a return:

  • The product must be unused, unopened, and in its original packaging.
  • Proof of purchase (order confirmation or receipt) must be provided.

2. Non-Returnable Items

Certain items are not eligible for return, including:

  • Products that have been opened or partially used.
  • Perishable items with a short shelf life, unless damaged or defective.
  • Items purchased during special sales or promotions (unless damaged).

3. Return Process

To initiate a return, please follow these steps:

  1. Contact Us: Email us at info@lifepure.in or call us at +91 8504856627 with your order details and reason for return.
  2. Approval: Once your request is reviewed, we will confirm the eligibility and provide return instructions.
  3. Pack the Product: Securely pack the product in its original packaging to prevent damage during transit.
  4. Ship the Product: Send the product to the following address:
    Life Pure
    24, Nipani Jwalka,
    Tq. Georai, District- Beed – 431122

Note: Customers are responsible for return shipping costs unless the product is damaged or incorrect.

4. Refund Policy

Refunds will be processed under the following conditions:

  • Once the returned product is received and inspected, we will notify you about the approval or rejection of your refund.
  • Approved refunds will be processed within 7-10 business days through the original payment method.
  • For Cash on Delivery (COD) orders, refunds will be issued via bank transfer or store credit.

5. Exchanges

We do not offer direct product exchanges. If you wish to replace a product, please initiate a return and place a new order for the desired item.

6. Cancellation Policy

Orders can be canceled within 24 hours of placement. For cancellations after dispatch, the return process will apply.

7. Contact Us

If you have any questions or need assistance with a return or refund, feel free to reach out to us:

  • Phone: +91 8504856627
  • Email: info@lifepure.in
  • Address:
    24, Nipani Jwalka,
    Tq. Georai, District- Beed – 431122